In the selling and buyer process, once a transaction has been agreed to there has traditionally been a formal hand off of property from the old owner to the new owner, we call this a closing! One of the things we suggest to the seller is to pull together a sort of welcome package for the new owner. The things we ask them to include are items that will help with the transition and relieve some of the stress that comes with moving into a new home. Here is our list of items we would recommend.
1. Owner’s manuals and warranties for appliances left in the house.
We take for granted that buyers understand how things like ovens, cook tops refrigerators and dishwashers work but when it comes to the fine points of these appliances, having the owner’s manual makes a huge difference. When it comes time to replace a part or that water filter in the back of the frig, its nice to have the manual on hand. This is also true for all of the homes systems like the furnace/Air Conditioner, hot water heater ceiling fans, whole house water filter etc.
2. Garage door opener.
Leave the manual for the garage door opener. It helps with programming and trouble shooting the unit. It is also a good idea to put fresh batteries in the opener and leave all of the openers you have.
3. Extra sets of house keys.
All of the keys for the house and any garage, shed or other lock seems obvious but you would be surprised how often it is missed. The seller may have the impression that the new owner will be changing out all the locks. While that may be true, it may not be an immediate item and having access to the entire property is important.
4. A list of local service providers you trust.
Think about it, you use a wide variety of services in your community. I don’t just mean things like yard services, the plumber, electrician or handy man. How about things like the best dry cleaner, pharmacy, hardware store, barber or hair salon, take out restaurant, animal hospital and boarding place (if you have animals) or any of the other services you use. Leaving this information with the new owner will be much appreciated.
5. Code to the security alarm and phone number of the monitoring service if not discontinued.
Imagine the surprise of the new owner as they are unpacking and the police show up!
6. As a courtesy, you could provide numbers to the local utility companies.
It is the norm that the buyers real estate agent would provide the local utility company contacts and the instructions for the transfer of service, but as a courtesy it would be a good idea to leave the contact information and any name of a person you have dealt with. Nothing is more personal than when the new owner calls and hers “you bought the Smiths home, welcome to the area!”
7. If it’s a condo or the home is in a subdivision
Leave the information on how to contact the condo board or the homeowners association. There are sure to be questions that come up once the new owners have moved in.